Better Planning

This post over at 21st Century Supply Chain got me to thinking a bit about the trade-offs between planning and expediting.  90% of the expediting we see at Calyptus could be eliminated if organizations put more time and effort into better planning and increased linkages between user departments and procurement.  Expediting is expensive, planning isn’t.

Time and again we hear clients tell us that the procurement cycle time is just too long to meet their needs.  In some cases this may be true, but in others it is just a reflection of poor planning on the part of the end user.  If you know that the procurement cycle time for your organization is 30 days, then you need to take those 30 days into account when determining when to reorder.

It can get more complicated for one-off purchases that are not part of your regular requirements cycle.  But rather than accept expediting as the rule in these cases, I would argue that better planning is even more important.  As soon as you begin discussions that may ultimately result in the need to make a purchase, notify the procurement group, get them involved in the discussions.  If procurement knows a likely purchase is coming, they can begin their own planning process and potentially cut down on the total cycle time for the procurement once the official requisition is submitted.  This is part of planning just as much as entering data into your MRP system.

Organizations spend huge amounts of time, money, and resources on expediting requirements (as 21st Century points out, sometimes there is even a “Master Expediter”), time, money, and resources that could be better spent somewhere else.  In an economic environment where more and more personnel are subject to furlough days and organizations are cutting back, eliminating expediting through better planning is an easy way to save.

Decision-Driven Reorganization

The June 2010 issue of the Harvard Business Review has a great article on decision-driven reorganization.  The piece emphasizes that reorganization should take place in an environment focused on the decisions an organization must make relative to their strategy rather than making structural changes based on a SWOT analysis.  The article then lays out six-steps for conducting a decision audit and using the results to drive your reorganization.

What I like about this approach is that it focuses on making changes based on your actual business strategy needs.  All too often we see companies that think the solution to all their problems is just to reorganize, as if their organizational structure is what’s driving the business.  These are the same companies who reorganize every few years without actually addressing the underlying business problems that are hindering performance.  My favorite feature of the six step process outlined by HBR is that it includes a decision point after step 2 that asks whether or not an organizational change is even needed!

I have never seen reorganizing alone solve an organizations core issues; addressing the business strategy and evaluating the organization in light of supporting this strategy yields much higher results than simply shuffling resources around and leads to organizational focus around core competencies rather than disruptive changes.

Public Procurement Oversight

I saw this post over at ProcurementBlog this morning and thought it was interesting.  As you know, the US has a long history of budget oversight, including retaining third party consultants to conduct the reviews.  I’m interested to see whether the new Office for Budget Responsibility in the UK uncovers anything that may be of interest to us here in the US.  I’m also mildly shocked that this isn’t an area the UK has had an eye on in the past.

Do I Tell Them my Budget?

I was at a workshop this week when a question came up that I hear time and again when conducting training or helping clients implement strategic sourcing: “Do I put my budget amount in the solicitation?”  Many purchasing professionals that I have encountered have stated a preference for including this information in their solicitations, arguing that it gives prospective bidders an idea of the size of the project.  Some have gone so far as to tell me that they can increase competition by giving this information.

My personal opinion is quite the opposite.  I would never recommend including a budget number in a solicitation, if I do, I am likely to see all the proposals come in somewhere just below that budget number, whether or not it is a reasonable price for the work to be completed.  Budget numbers are just that, budgets; they are not estimates of the work to be performed.  It’s entirely possible that my budget is for more than the cost to complete the scope of work!  If I release that number in my solicitation, I may lose the ability to save some budget and apply it elsewhere.

Knowledgeable suppliers will know how large the project is based on my specification, there is no need to give them a budget number to entice them to bid.  By withholding any information about how much I intend to award for a given procurement I am more likely to get realistic price proposals that I can compare to one another rather than seeing all the bids come in within 5 or 10 percent of my budget.

Risk Management

Living in the Boston area has got me to thinking about risk management and business continuity in the wake of the current water crisis we are facing.  One damaged pipe has left the greater Boston area without potable drinking water, shutting down businesses, and causing something of a health mini-crisis.  It doesn’t help matters that the breach occurred on the first hot day of the spring/summer.

Anyway, this got me to thinking, why was the only back-up plan for millions of residents to boil water or hope that the supermarket had enough bottled water in stock?  Why was there no back-up plan for local businesses?  In an era when most of our infrastructure is decades old, it seems to me we need better contingency plans to deal with these emergencies when they arise.  Whether it is to route water from other nearby sources (Cambridge was unaffected even though it is surrounded by those who were) or diversify our sources to begin with.

Here at Calyptus we do a lot of strategic sourcing, a term that has come to infer consolidating suppliers to most of the uninitiated.  But a completely valid strategic sourcing plan may be to increase the number of suppliers to reduce potential supply risks.  With more and more risks to our global supply chains, it occurs to me that we need to rethink how we develop our strategies to better prepare for those one in a million risks.  If recent history has taught us anything, it is that these risks rear their ugly heads at the most inopportune times.

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