April 4, 2012 Leave a comment
After a number of Procurement System Reviews performed by Calyptus Consulting Group in the last six months and witnessing how many public sector companies (both large and small) struggle to standardize their work through policies and procedures to be compliant with the Government requirements, it is hard not to notice an overarching rule:
If a company relies on written policies and procedures that are collecting dust on the bookshelf and has no mechanism for ongoing accountability – the procurement process is not sustainable, and its deterioration becomes inevitable. All the deviations from the standardized work have to be corrected as soon as they appear because allowing a staff member to ignore a requirement is a signal to all others that that kind of behavior is acceptable. From that point on, you can only expect things to get worse.