Why Supply Chain Planning Matters

The current crisis in Japan underscores the need for proper contingency planning in supply chain management.  Far too often companies are unprepared for major supply disruptions, causing product and service shortages and leading to significant price spikes.  Supply chain managers should consider these risks, however remote they may be, and develop contingency plans that can be put into action quickly to reduce the impact of localized supply disruptions.

To be effective these back-up plans should consider the levels of impact that are possible depending on the scale of the emergency.  Additional sources of supply should be found in geographically separated locations.  It does no good to have alternative suppliers if they are all faced with the same natural disaster, as appears to be the case in the electronics industry at present.  It is also important to test your contingency plan in advance to ensure that it will be an effective response and adequately maintain your continuity of supply.

How your supply chain responds in moments of crisis and supply shortage can provide signifcant competitive advantage around price and availability.  It’s worth the long-term investment in  some emergency preparedness planning.

Defense Spare Parts Inventory Management is Unacceptable

I just finished reviewing the GAO report entitled “Defense Inventory: Defense Logistics Agency needs to expand on efforts to more effectively manage spare parts”. Once I finished reading the report, I realized what an understatement the title was. It should have read “DLA inventory management inept and wasteful”. Here is why:

1) 27% of the inventory is inactive…that means there has been no demand for the spare parts

2) 15% of the inventory represents over 2 years of demand and almost 10% of inventory represents over 10 years of usage.

These results are terrible. Private industry performance is typically 300% better and corrective actions are much more drastic than what was proposed in the report. The litany of deficiencies noted in the report included inaccurate forecasting, poor lead time estimates, ineffective satisfaction of customer needs, lack of timely data, poor contract administration, lack of contingency planning, and poor tracking of costs. These are significant problems. The corrective actions proposed and accepted by GAO related to planning and evaluation, not actions to be taken to improve performance. I would suggest the following best practices:

1) set min-max levels for inventory based on a formula

2) have contractor’s hold inventory

3) implement lean management processes

4) eliminate obsolete parts

A casual reader of the report will leave with an impression of more studies and planning, and notcie the lack of clear resolve by the DLA to significantly improve performance. Hopefully, Congress and the public will push for more effective corrective action and an expeditious resolution for the poor and unacceptable performance.

Risk Management

Living in the Boston area has got me to thinking about risk management and business continuity in the wake of the current water crisis we are facing.  One damaged pipe has left the greater Boston area without potable drinking water, shutting down businesses, and causing something of a health mini-crisis.  It doesn’t help matters that the breach occurred on the first hot day of the spring/summer.

Anyway, this got me to thinking, why was the only back-up plan for millions of residents to boil water or hope that the supermarket had enough bottled water in stock?  Why was there no back-up plan for local businesses?  In an era when most of our infrastructure is decades old, it seems to me we need better contingency plans to deal with these emergencies when they arise.  Whether it is to route water from other nearby sources (Cambridge was unaffected even though it is surrounded by those who were) or diversify our sources to begin with.

Here at Calyptus we do a lot of strategic sourcing, a term that has come to infer consolidating suppliers to most of the uninitiated.  But a completely valid strategic sourcing plan may be to increase the number of suppliers to reduce potential supply risks.  With more and more risks to our global supply chains, it occurs to me that we need to rethink how we develop our strategies to better prepare for those one in a million risks.  If recent history has taught us anything, it is that these risks rear their ugly heads at the most inopportune times.

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