Productivity: A lost science
October 23, 2012 Leave a comment
There has been lots of press coverage and professional journal coverage of operational excellence, cost structure, organization, logistics and supply chain management over the last 5-7 years. What has been lost in the shuffle is how to evaluate, measure and improve productivity. Few organizations have the capacity to perform productivity analysis beyond the calculating production or service levels over consecutive time periods.
Alas, productivity is how organizations excel and how they are able to offer lower prices, better quality, and higher profitability. So what are the key activities to increase the capacity of organizations to bring productivity into the forefront of their operational an
d business reviews?
- Benchmark others. In my dissertation completed ten years, there was a 100% connection between benchmarking and organizational improvement.
- Develop a precise measure of productivity for the organization, and define each term used in common practice
- Construct simple tools and simulations to perform basic cause and effect analysis using standard input such as labor, material, equipment, systems, and environment.
- Add the measure and the ultimate evaluation of performance to the top management agenda and KPIs
Then you will be able to truly compare how your organization fares in the market, and the factors that stand in the way for higher operational performance.

Does Delta know more than the oil specialists?
May 3, 2012 by G. Harris Leave a comment
By acquiring the oil refining facility from ConocoPhillips, Delta is replacing its fuel hedging strategy with backward integration but at the same time entering a particularly challenging market.
In 2011, Delta spent $11.7 billion on fuel, which accounted to 36% of its operating costs. In 2010 fuel accounted for 30% of Delta’s expenses. In a written statement, Richard Anderson, Delta Chief Executive said: “This modest investment, the equivalent of the list price of a new wide-body aircraft, will allow Delta to reduce its fuel expense by $300 million annually and ensure jet fuel availability in the Northeast.”
Since the amount of Jet fuel produced in this refinery is not large enough to cover its needs, Delta will exchange gasoline and other refined products from the complex for jet fuel from Phillips 66 and BP through multi-year agreements.
Two questions come to mind after reading all that has been said recently about Delta’s new business adventure.
I must say that I don’t see it. I do not see how a specialized company with years of experience in the industry can be less profitable than a newbie. Can Delta utilize some of their underutilized assets or increase the efficiency of the supply chain to decrease the overall expenses of Jet Fuel production? Even if it does reduce the costs of refinement, Delta still has only a part of the Jet fuel production value chain under control. Volatility of crude oil price is still a significant factor that is out of their control since the refinement process only accounts for 12-18 percent of the Jet Fuel price. The focus should be on the total costs of ownership and the level of fuel supply control.
On the other hand investors seem to support Delta’s decision – the company’s shares went up by 10% since the rumor about the acquisition of the refinery started to spread.
I guess we will soon find out if this was the right decision but I am sure that other airline companies are very interested to see the outcome of this venture.
Filed under Calyptus Research, Commentary Tagged with backward integration, hedging, hedging strategy, jet fuel, procurement, Supply chain, Total Costs, vertical integration